Our People

Proven expertise

Our people make a difference to our business and your safety goals

Driving innovation in road safety and site security takes passion. It requires the ability to constantly question how things are done, and how they could be done better. And it demands the skill, commitment and commercial understanding to put those insights into action.

Meet the Highway Care team that delivers on those principles.

Stewart Millington


A professional business leader with a specialism in business transformation and strategy, Stewart’s career includes senior leadership roles for a variety of businesses, as well as running his own companies. A great communicator with the ability to build rapport at all levels, Stewart is responsible for steering the company’s strategy and ensuring the team have the tools and resources to deliver it.

Steve Billot

Financial Director

Steve brings 40 years’ experience of commercial finance to his role as Highway Care’s Financial Director, including roles as the Managing Partner of a mid-tier accountancy firm and as the National Head of the business review team of a large accounting firm.  He has considerable experience of financial troubleshooting and transformation, and has carried out more than 1,000 business reviews during his career. His role at Highway Care includes providing financial information to our Board and other key stakeholders to ensure we track commercial performance successfully and plan effectively for continued growth.

Ben Duncker

Commercial Director

Ben has been with the Highway Care business for 20 years, during which time he has been instrumental in the company’s growth across all sectors and markets. Combining product and industry knowledge with a clear commercial focus, Ben works closely with colleagues, customers and industry bodies and sits on committees for a number of organisations  including the Perimeter Protection Suppliers Association (PSSA) and the Truck-mounted Attenuator Technical Alliance.

Adrian Bullock

Engineering and Manufacturing Director

Having spent his whole career at Highway Care, Adrian has enviable technical, regulatory and commercial knowledge. His vast contribution to the Highway Care business includes leading on the development of our HighwayGuard™ portable work zone barrier for the international market. He is on the CEN BS5091 steering committee for BSi European crash test standards and on the Sector Scheme 10 committee managed by Lantra for National Highways. Adrian is responsible for HSEQ and driving collaboration with customers, partners and highways agencies to support innovation.

Phil Luke

Commercial Manager

A sales professional with an engineering background, Phil has worked internationally for most of his career, and has wide-ranging knowledge and experience from highways markets worldwide. He is passionate about educating people around the world about the importance of safer working environments and travel conditions. He is a member of the International Road Federation (IRF) and supports their mission to develop roads and road networks that enable access and sustainable mobility.

Ollie Pulling

Applications & Innovations Manager

With a background in engineering and product development, Ollie is focused on bringing products to market that will help to keep people safer on the roads. He delivers technical support to Highway Care colleagues and customers around the world, ensuring we respond quickly and effectively to all customer queries and requests for technical support. A Lantra certified trainer, Ollie is also responsible for delivering Lantra courses for NHSS requirements as part of Highway Care’s service portfolio.

Ryan Croft

Head of Business Development

A sales professional with a wealth of experience, Ryan’s approach is to develop working partnerships with customers that aid collaboration and a solutions-driven approach. His role involves supporting Highway Care’s portable steel barrier customers and developing our market share for our market-leading BG800® low-deflection barrier.

Kevin McGrath

Business Development Manager – South 

Working with customers in the South of England and Wales, Kevin is a business development professional who is responsible for supporting customer specification of our road barrier solutions, crash cushions and security range.

Kevin’s current role builds on his background in sales, management and operational roles and he has a proven track record in supporting customers and building long-term commercial relationships.

Stuart Wright

Business Development Manager – MTP

A business development professional with a track record in the transport industry.

Stuart’s remit is to support mobile traffic management customers across the UK. Passionate about developing long-term customer relationships and providing sound advice, Stuart’s remit is to serve existing customers and drive growth across the MTP category.

Mike Clarke

Production Manager

Mike’s role involves identifying cost and efficiency strategies as part of our continuous improvement programme and developing cross-departmental processes to support internal stakeholders and provide joined-up service delivery for our customers. On a day-to-day basis, he plans and manages all aspects of our production warehouse activities as well as assisting our sales team with information for customer quotations and works with our customer services team to react to urgent customer requests.

Ken Hutchins

Head of Finance and HR lead

An experienced finance professional, Ken Hutchins leads our finance department, with responsibility for due diligence on investment projects, along with day-to-day financial planning, governance and management.

Ken also leads our HR function, keeping people at the forefront of our business, leading the way for new initiative and also providing insight into how we can build an even better environment for our people to operate from.

Mark Greenfield

Head of UK Barrier Operations

With a 20-year track record in highways operations and barrier deployment, Mark is responsible for ensuring our barrier operations deploy the right kit and skills in the right place, on time every time.

Bringing technical expertise and a focus on customer service to the role, he takes a can do approach to providing a smooth an efficient service, for both planned deployment and rapid response projects.

Neil Campbell

Head of IT & Technology Services 

Neil leads our IT department with responsibility for everything from data security through to ensuring we have the most appropriate software to support effective working and efficient customer service across all departments. Bringing a proven background across many IT disciplines to Highway Care, Neil combines technical know-how with a commercially-focused approach to advising and supporting our business, with IT services that are both responsive on a day-to-day level and strategic for future growth.

Hayley Terrell

Head of Marketing & Communications

A creative marketer and communications professional, Hayley has a proven track record in the highways sector and a keen understanding of on-site safety challenges and the commercial drivers across the delivery chain. Responsible for external and internal communications across both digital and traditional channels, Hayley also looks after the company’s brand and message delivery across all business areas and markets.

Kelly Tucker

Marketing Executive

Kelly joined Highway Care in May 2024 with a proven track record in the Traffic Management sector. A communications and marketing professional, Kelly’s experience includes project managing a rebrand, internal comms, graphic design, photography and digital marketing. Her remit involves supporting Highway Care’s marketing activities across both digital and offline channels, along with exhibitions and events, direct marketing and external communications. 

Mél Tragner

Customer Service Supervisor 

A customer-focused professional with a can-do approach to finding the right solution, Mél joined Highway Care in 2020 and was quickly promoted to her current role as our to lead the customers services team. She has a 20-year track record in customer service delivery and has implemented systems that ensure we can provide customers with real-time responses to any queries, with proactive communication on the status of their order.

Kim Millen

Customer Services Administrator 

Kim has more than 25 years’ experience in customer service and administration roles in technical environments. Having joined the Highway Care team in 2020, Kim has excellent knowledge of our product range and the sectors in which we operate, making her an excellent point of contact for customers playing an important role in progressing orders from purchase order to delivery.

Nick Carey

Senior Quantity Surveyor 

An experienced QS with an HNC in construction and the built environment, he assists customers across all areas of procurement and contractual financial matters under the NEC suite of contracts, ensuring specification and purchasing align with site and compliance requirements.

Annie Boyd

Commercial Assistant 

Annie’s role as our Commercial Assistant involves supporting our operational efficiency and customer service as we continue to grow. Reporting into our Senior QS, Nick Carey, Annie also supports our business development and customer services team and is being funded by Highway Care to complete an HNC in construction to further her career development.