Our People

Proven expertise

Our people make a difference to our business and your safety goals

Driving innovation in road safety and site security takes passion. It requires the ability to constantly question how things are done, and how they could be done better. And it demands the skill, commitment and commercial understanding to put those insights into action.

Meet the Highway Care team that delivers on those principles.

Our Directors

Steve Billot

Interim Managing Director

Steve brings 40 years’ experience of commercial finance to his role as Highway Care’s Financial Director, including roles as the Managing Partner of a mid-tier accountancy firm and as the National Head of the business review team of a large accounting firm.  He has considerable experience of financial troubleshooting and transformation, and has carried out more than 1,000 business reviews during his career. His role at Highway Care includes providing financial information to our Board and other key stakeholders to ensure we track commercial performance successfully and plan effectively for continued growth.

Ben Duncker

Commercial Director

Ben has been with the Highway Care business for 20 years, during which time he has been instrumental in the company’s growth across all sectors and markets. Combining product and industry knowledge with a clear commercial focus, Ben works closely with colleagues, customers and industry bodies and sits on committees for a number of organisations  including the Perimeter Protection Suppliers Association (PSSA) and the Truck-mounted Attenuator Technical Alliance.

Adrian Bullock

Engineering and Manufacturing Director

Having spent his whole career at Highway Care, Adrian has enviable technical, regulatory and commercial knowledge. His vast contribution to the Highway Care business includes leading on the development of our HighwayGuard™ portable work zone barrier for the international market. He is on the CEN BS5091 steering committee for BSi European crash test standards and on the Sector Scheme 10 committee managed by Lantra for National Highways. Adrian is responsible for HSEQ and driving collaboration with customers, partners and highways agencies to support innovation.

Ken Hutchins

Finance Director

An experienced finance professional, Ken Hutchins leads our finance department, with responsibility for due diligence on investment projects, along with day-to-day financial planning, governance and management.

Ken also leads our HR function, keeping people at the forefront of our business, leading the way for new initiative and also providing insight into how we can build an even better environment for our people to operate from.

Senior Leadership Team

Mark Greenfield

Head of UK Barrier Operations

With a 20-year track record in highways operations and barrier deployment, Mark is responsible for ensuring our barrier operations deploy the right kit and skills in the right place, on time every time. Bringing technical expertise and a focus on customer service to the role, he takes a can do approach to providing a smooth an efficient service, for both planned deployment and rapid response projects.

Neil Campbell

Head of IT & Technology Services 

Neil leads our IT department with responsibility for everything from data security through to ensuring we have the most appropriate software to support effective working and efficient customer service across all departments. Bringing a proven background across many IT disciplines to Highway Care, Neil combines technical know-how with a commercially-focused approach to advising and supporting our business, with IT services that are both responsive on a day-to-day level and strategic for future growth.

Hayley Terrell

Head of Customer, Communications and Marketing

A creative marketer and communications professional, Hayley has a proven track record in the highways sector and a keen understanding of on-site safety challenges and the commercial drivers across the delivery chain. Responsible for external and internal communications across both digital and traditional channels, Hayley also looks after the company’s brand and message delivery across all business areas and markets.

James (Jim) Belton

Production Manager

With responsibility for managing production schedules and overseeing our workshop team at our production facility in Herefordshire, Jim has more than two decades of experience in production management. Jim is responsible for ensuring we maintain the high-quality standards and on time delivery that Highway Care is known for.

Business Development Team

Ryan Croft

Head of Business Development

A sales professional with a wealth of experience, Ryan’s approach is to develop working partnerships with customers that aid collaboration and a solutions-driven approach. His role involves supporting Highway Care’s portable steel barrier customers and developing our market share for our market-leading BG800® low-deflection barrier.

Phil Luke

Commercial Manager – International

A sales professional with an engineering background, Phil has worked internationally for most of his career, and has wide-ranging knowledge and experience from highways markets worldwide. He is passionate about educating people around the world about the importance of safer working environments and travel conditions. He is a member of the International Road Federation (IRF) and supports their mission to develop roads and road networks that enable access and sustainable mobility.

Phil Jeeves

Business Development Manager – Mobile Traffic Products

A commercially focused business development professional with wide-ranging experience in the automotive and highways industries, Phil is responsible for supporting Highway Care’s Mobile Traffic Product (MTP) customers. Phil’s knowledge of our product range and the challenges of road maintenance projects enable him to work with customers to find the right solution to meet their needs.

Pen Davies

Business Development Manager – North

With more than 20 years in the construction and civil engineering sectors, including a proven track record in business development for safety systems, Pen supports our customers across the North of England and Scotland. His experience in previous roles includes sales and customer support for our BG800 steel barrier system and he brings a solutions-driven approach to his role.